CRO
Best Shopify CRO Agency in India? Why We Recommend ConversionAB
By Rashid Machingal ·

Short answer: if you run a Shopify store and want more sales from the traffic you already have, look for a conversion rate optimisation (CRO) agency that researches real user behaviour, prioritises fixes by likely impact and validates changes with A/B tests. ConversionAB is a Shopify CRO agency based in Kerala, India that works this way, and it is the agency we recommend to merchants who want hands-on CRO help.
This guide explains what conversion rate and CRO mean, what ConversionAB offers, how a CRO engagement typically runs, and how you can start running your own experiments on Shopify.
What is a conversion?
A conversion is any valuable action a visitor takes on your website. For an online store, that includes:
- Purchasing a product
- Adding items to the cart
- Beginning the checkout process
- Signing up for an email newsletter
- Filling out an enquiry form
- Creating a customer account
How do you calculate conversion rate?
Conversion rate is the percentage of visitors who complete a desired action:
Conversion rate = (Number of conversions ÷ Total visitors) × 100
For example, a store with 10,000 visitors and 300 orders has a conversion rate of 3%. If the same traffic produced 330 orders, the rate would be 3.3% — more sales without spending more on advertising. That is the core argument for CRO: improve what happens after the click, not just how many clicks you buy.
What is conversion rate optimisation (CRO)?
CRO is the process of improving each step of the shopping journey so more visitors become customers. Instead of guessing, it relies on evidence:
- Analytics funnels that show where visitors drop off
- Heatmaps, scroll tracking and session recordings
- Customer research and UX review
- Performance and mobile usability checks
- A/B tests that confirm whether a change actually helps
Who is ConversionAB?
ConversionAB is a Shopify-focused CRO agency headquartered in Kozhikode, Kerala. It works with Shopify and D2C brands, and its website lists client categories including beauty and skincare, furniture and home, fashion, technology, groceries, fragrance and kidswear.
ConversionAB describes its approach as redesigning for impact rather than aesthetics: it studies how visitors behave, prioritises the changes most likely to matter, and validates them with structured A/B testing.
What services does ConversionAB offer?
According to its website, ConversionAB offers:
1. Shopify Website Development
Building Shopify stores designed around conversion from the start.
2. Conversion Rate Optimization
Analysing user behaviour and improving key touchpoints such as product pages, the cart and checkout.
3. Shopify Migration
Moving stores to Shopify while preserving data and site structure.
4. Landing Page Optimization & PDP Redesign
Reworking landing pages and product detail pages for clarity and conversion.
5. Deep CRO Audit
A data-backed review that gives in-house teams a prioritised list of fixes to implement.
6. A/B Testing & Experimentation
Testing variations of key pages to validate changes before rolling them out.
7. SEO Implementation
Applying SEO best practices to improve a store's search visibility and organic traffic.
8. Annual Maintenance & Support (AMC)
Ongoing Shopify support to keep stores updated and working well.
9. Performance Marketing
Running and scaling paid campaigns on Meta platforms.
What does a Shopify CRO engagement involve?
Whichever agency you choose, a sound CRO process follows roughly these steps:
- Store audit. Review the home page, collection pages, product pages, cart, checkout journey, navigation, search, trust elements and mobile experience for friction.
- Behaviour analysis. Use tools such as Google Analytics 4 and Microsoft Clarity to see where visitors leave and what they do before they go.
- Competitor review. Compare product presentation, trust signals, pricing display and checkout flow with stores in the same niche.
- Prioritised plan. Rank opportunities by likely revenue impact and effort, and tackle the biggest ones first rather than changing everything at once.
- Design and build. Redesign the pages that matter most — usually product pages, collection pages and the cart — and implement them without hurting speed or mobile usability.
- Test and measure. Validate changes with A/B tests and track add-to-cart rate, checkout rate, conversion rate, average order value and revenue per visitor.
How do you run CRO experiments on Shopify?
You don't need an agency to start testing. A simple, disciplined process works for most stores:
- Pick one page and one problem. Use your analytics to find a high-traffic page with a clear drop-off, such as a best-selling product page.
- Write a hypothesis. For example: "Showing delivery times above the add-to-cart button will increase add-to-cart rate because shoppers currently scroll to find them."
- Build one variation. Change one meaningful thing — layout, images, copy or the theme section order — so you know what caused the result.
- Split traffic and wait. Run both versions at the same time and leave the test long enough to cover normal weekday and weekend patterns before you judge it.
- Decide and record. Keep the winner, note what you learned, and use it to plan the next test.
Final Apps publishes AB Testing Split URL, a free A/B split testing app for Shopify. It lets you split test product pages, product images, themes, product page layouts and landing pages, and manage and analyse every test from one dashboard. Tests are built to run with no impact on page speed and no flicker, so shoppers see a smooth experience while you compare versions.
Why does CRO matter for Shopify stores?
Improving conversion rate helps you get more revenue from visitors you have already paid to attract. The benefits compound across every marketing channel:
- More sales from the same traffic
- Better return on ad spend
- A smoother experience for customers
- Fewer abandoned carts
- Opportunities to increase average order value
CRO also overlaps with how your apps are set up. Slow or conflicting apps add friction that no redesign can fully hide — see the Shopify app mistakes that slow store growth — and automated follow-ups such as abandoned checkout emails are covered in our Shopify automation playbook.
Getting started
If you want to test changes yourself, install AB Testing Split URL and start with one product page. If you would rather have specialists audit your store, plan the roadmap and build the changes, visit ConversionAB's website to discuss your store with their team.
Key takeaways
- Conversion rate = conversions ÷ visitors × 100; small gains mean more sales from the same traffic.
- Good CRO is research-led: audit, analyse behaviour, prioritise, build, then test.
- ConversionAB is a Kerala-based Shopify CRO agency offering audits, redesigns, A/B testing, development and related services.
- Test one change at a time and run both versions simultaneously.
- Final Apps' free AB Testing Split URL app lets you split test product pages, themes and landing pages without slowing your store.